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Are you dissatisfied with the services provided by an affiliated organisation? You can submit your complaint online or by letter. To submit your complaint online, use the online form. If you do not receive a confirmation of receipt by email after submitting this form, please contact us on (0031) 020-78 515 97. Have you submitted a complaint? An employee of our office will call you within a week. During this conversation, we will discuss the contents of your letter. Sometimes we can resolve your letter immediately. If this is not possible, the employee of the contact office will discuss the further course of action with you. You will then receive a written confirmation of receipt within a few days, with a description of your letter and the agreements made. If you wish, you can also explain your letter verbally. You will receive an invitation for this. AtlasBridges aims to handle complaints/questions within 3 weeks. At AtlasBridges, you can also resolve a complaint with the help of our mediation. In that case, you resolve the problem together with the other party. An independent mediator and mediator will guide the parties in this. NB: WOULD YOU PREFER TO SUBMIT/SEND YOUR COMPLAINT IN WRITING? THEN SEND A LETTER TO:

Submit in writing